Geo Location
- How do I uninstall the GeoComply plugin?
- What happens if I leave New Jersey in the middle of a game session?
- How do I enable Geolocation Services on my mobile device?
- If I have remote desktop software, such as LogMeIn or GoToMyPC, actively running on my laptop or desktop, can I still be accurately geo-located?
- How can I turn off or remove remote desktop software, which may prevent accurate location verification?
- How do I turn on the Wi-Fi on my mobile device?
Deposits and Withdrawals
- How can I add bank accounts to my VIP Preferred™ program?
- How can I make a CaesarsCasino.com Prepaid Card deposit/withdrawal?
- How can I resolve a debt owed for a VIP Preferred™ E-Check deposit?
- How can I update my personal information on my VIP Preferred™ program?
- How can I update/remove a bank account from my VIP Preferred™ program?
- How do I cancel a pending withdrawal?
General Questions
- Do you have virtual sports?
- How do I close my CaesarsCasino.com account?
- How do I turn on Wi-Fi on my PC or Mac?
- Am I eligible to gamble online?
- How do I sign up for a CaesarsCasino.com account?
- Where can I view my transaction history?
Total Rewards
- How can I connect my Total Rewards Card to my CaesarsCasino.com account?
- Can I earn Total Rewards® Tier Credits & Online Reward Credits by playing on my mobile?
- How can I convert my Online Reward Credits to offline Total Reward’s Reward Credits?
- What is Total Rewards?
- Can you transfer my current Reward Credits in Total Rewards to my online account?
- How many Tier Credits & Online Reward Credits do I earn for my online play?
Promotions
Responsible Gaming
- How can I find out more information on problem gambling?
- How can I set a self-exclusion?
- How do I changing my Responsible Gaming limit(s)?
- How do I place a Spend Limit on my account?
- How do I place a Time Limit on my account?
- How do I place a “Deposit Limit” on my account?