How do I speak with a live person for assistance?

Caesars Casino & Sportsbook is dedicated to continuing to provide our members with the best online experience. Unfortunately, due to the Covid-19 virus, we have had to modify our Player Support Contact Methods. Please be patient as we are experiencing high contact volumes due to an increase in players.

Our Player Support agents are available from 12pm to 8pm EST daily to assist you with any questions and can be reached at 1-800-986-9248

You can also select the "support" button located at the bottom right of most pages on the site to live chat with an agent. This option is currently available from 8am to 12am EST daily.

You can also email us anytime at